Sewer & Drain Backup Service, 24 Hours a Day

A backup is one of the most stressful plumbing problems because it can damage floors and belongings and it is unsanitary. We locate the blockage that's pushing water back into the building, clear it, and test the line so you can use your plumbing again.

What to do while you wait for us

1. Stop using water. Every flush, shower, or load of laundry adds to the backup.
2. Keep people and pets away from sewage. It carries bacteria.
3. Turn off appliances that drain automatically, such as the washer, dishwasher, or ice maker drain.
4. If water is near outlets or electrical equipment, stay out of the area and contact your power provider if needed.
5. Take photos for your insurance company before cleanup starts.

Finding where the backup starts

Where the water shows up tells us a lot. If only one fixture is affected, the clog is likely in that branch line. If water rises in the lowest drain in the house, usually a basement floor drain or a ground-floor shower, when other fixtures are used, the main sewer line is probably blocked. We clear the line from the most practical access point, often the outdoor cleanout.

After the line is clear

Once water is flowing, we'll tell you what caused the backup if we can identify it: roots, grease, wipes, or a damaged section of pipe. If it's likely to happen again, we'll explain your options, from routine sewer line cleaning to repairing the damaged section.